Accessibility Statement

Ellou Collection is committed to ensuring that our website is accessible and easy to use for everyone, including individuals with disabilities. We believe in providing an inclusive online experience and are continually working to improve accessibility across our site.

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Our Commitment

We strive to follow best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) to provide a website that is:
    •    Perceivable
    •    Operable
    •    Understandable
    •    Robust

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Our goal is to meet or exceed WCAG 2.1 Level AA standards wherever possible.

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What We’re Doing

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To support accessibility, Ellou Collection:
    •    Uses clear headings, labels, and consistent navigation
    •    Includes alt text for product images whenever possible
    •    Ensures readable text size and contrast
    •    Works to maintain compatibility with screen readers and assistive technologies
    •    Reviews our site regularly to identify and fix accessibility issues

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Ongoing Improvements

We know accessibility is not one-and-done, so we are continuously updating our website and features to provide a better experience for all users. Some third-party integrations (such as payment processors or embedded apps) may not fully meet accessibility standards, but we strive to partner with accessible platforms whenever possible.

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Feedback & Support

If you experience any difficulty accessing any part of our site or need assistance placing an order, we are here to help.

Please include:
    •    The webpage or feature you were trying to access
    •    The issue you experienced
    •    Any assistive technology you are using (optional)

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We will do our best to resolve the issue and improve accessibility for future visitors.